Practical Application of Chatbots to Services
How different types of services could benefit using a chatbot
Chatbots have been becoming popular for businesses in the past few years
Using a chatbot would help you save so much costs as it lets your employees do more challenging work, and at the same time improve your response time to your customers. Imagine a platform such as WeChat or Messenger attached to your website, and being able to respond to your customers like how normal human beings respond.
Here are some services that you could integrate your chatbot with
1. Real Estate
Having tons of enquiries and not having the luxury of responding to them are problems agents usually have. When a customer looks for a house online, there is a big chance you won't be online as well to communicate with that customer. Having a chatbot gives you that luxury, getting the information needed from that customer and referring him or her to the property available that suits their liking.
2. Travel Agencies
Same thing applies to travel agents, having that luxury of responding to customers viewing packages and flights would be great for the agency. These chatbots could also be hooked up to airports and hotels of the destinations the customers are looking at, giving them vital information such as airport waiting times, nearest hotels, where to hail a cab and so on.
3. Fashion Services
Having an AI personal assistant would be very useful to customers, as purchasing for online shoppers become even simpler. Showing them the different products and sizes available speeds up their shopping experience and helps them specifically look for the clothes they are looking for.
Chatbots are quickly becoming a trend nowadays, and it makes sense looking at how it could benefit your business and save you a lot of expenses and time. Contact us for more information on how we could specifically tailor the chatbot for your service